FREQUENTLY ASKED QUESTIONS
AS MY BUSINESS GROWS, HOW CAN I KEEP MY BACK OFFICE STAFF LEAN AND FOCUSED ON IMPACTFUL WORK THAT MATTERS?
We use our digitally-enabled approach to Finance to leverage process automation and self-service functionality. We also train your existing Finance team on process best practices, how to most effectively incorporate these digital tools into their job roles, and give them access to the data they need to guide day-to-day operations.
HOW CAN I GET THE CFO-LEVEL EXPERTISE OUR BUSINESS NEEDS WHEN I'M CONCERNED ABOUT THE COST AND HAVING TO SHARE CONTROL OF MY COMPANY?
Series Next Solutions offers an economical alternative to hiring a full time Executive. We work on a month-to-month basis, we don't require a share of your equity, and we can set a predetermined number of hours per week or month to get the job done within your budget.
WHAT IF I ALREADY HAVE A CFO, ARE THERE STILL OPPORTUNITIES FOR PARTNERSHIP WITH SNS?
Yes, we can partner with your current CFO to capitalize on our breadth of experience in Business Intelligence and Process Improvement, or provide support on key strategic projects acting as an extension of your CFO.
CAN YOU WORK WITH MY EXISTING FINANCE TEAM?
We work closely with your existing Finance team to keep them lean and focused on the most impactful work. We accomplish this by training them on best practices, transitioning time-consuming manual processes to leverage cloud-based tools, and giving them access to the data they need to guide day-to-day operations.
WHAT IF I DON'T HAVE A FINANCE TEAM?
Then don't hire one! Let us execute your processes for you, so you don't have to worry about them. After all, we do this for a living, so we're efficient.
THE SYSTEMS I USE CURRENTLY ARE TRACKING LOTS OF OPERATIONAL DATA. HOW CAN I HARNESS THAT DATA TO GIVE ME A CLEAR PICTURE OF WHAT'S GOING ON IN MY BUSINESS?
Based on your business needs, we identify key metrics that are the most beneficial to you in running your day-to-day operations. We then set up a dashboard fed with your real-time business data that you can refer to throughout the day and will enable you to be proactive instead of reactive.
MY COMPANY IS IMPLEMENTING EOS [ENTREPRENEURIAL OPERATING SYSTEM] AND WE NEED TO TRACK KEY METRICS FOR OUR SCORECARDS. CAN SNS HELP US SET UP A DASHBOARD SO THAT WE DON'T HAVE TO DIG THROUGH VARIOUS SYSTEMS TO RUN REPORTS BEFORE EACH L10 MEETING?
We would love to! We use EOS in our organization as well, and tools like PowerBI enable us to track our key metrics from an easily accessible, centralized location.
I'M OFTEN AWAY FROM MY DESK RUNNING MY BUSINESS/MEETING WITH CLIENTS/SUPPORTING MY EMPLOYEES, BUT I WANT TO STAY ON TOP OF THE METRICS THAT SHOW ME WHAT'S GOING ON THROUGHOUT THE COMPANY. HOW CAN I DO THAT WHEN I'M AWAY FROM MY COMPUTER?
We can set up a dashboard on your mobile device that you can refer to throughout the day. Whether you are out of office, out of state, or out of the country, your company's most vital metrics will always be on and within your reach.
WHAT SIZE ARE YOUR CLIENTS? HOW MUCH REVENUE ARE THEY GENERATING? WHAT INDUSTRIES DO THEY REPRESENT?
Our clients represent a wide variety of industries and come in a range of sizes. What they all have in common is where they are in their growth cycle: they are all looking to scale and have specific goals in mind for their business, but simply don't have the capacity to concentrate on the front office and the back office simultaneously. Clients rely upon SNS as their back office and Finance function partners to help these divisions remain streamlined, integrated, and cost effective as their businesses grow.
CAN I AFFORD THIS SERVICE?
We are fee-based and can work month-to-month or on retainer. Our fundamental goal is to help companies manage the cost of their back office and Finance Functions, whether that cost is the expense of hiring a full time Finance Executive or the ongoing opportunity cost of a DIY approach to your back office. In either case, Series Next Solutions provides an economical alternative that you can confidently leverage to let you focus your efforts on the aspects of your business that you love best.
I'M CONCERNED ABOUT INVESTING FINITE RESOURCES IN MY BACK OFFICE INSTEAD OF INVESTING IN THE FRONT OFFICE, NEW EQUIPMENT, OR OTHER CAPITAL EXPENDITURES.
DO I HAVE TO BE LOCATED IN NEW ORLEANS TO WORK WITH SERIES NEXT SOLUTIONS?
We have a wonderful blend of clients in the Greater New Orleans region and out in the wider world. The shift to working 100% remotely was a seamless transition for us thanks to the cloud-based collaboration tools our team already had in place. If working remotely still presents challenges for your team, we'd love to share some of our best practices.
DOES SNS HAVE A ONE-SIZE-FITS ALL PROGRAM?
No, our process kicks off with a free assessment, during which you walk us through your key business processes, share goals for the future, and discuss current pain points and future state must haves. Based on your specific business needs, we present you with a roadmap that includes SNS action items and solutions that will ensure your business achieves the desired outcome.
WHAT IF WE ONLY NEED SOME OF THE SERVICES YOU OFFER, BUT NOT ALL?
Before we begin our work we will use our assessment process to determine which services best fit your current needs and set the scope of our work for you accordingly. We recognize that different businesses have different needs based on where they are in their growth cycle, and provide an a la carte selection of services that can evolve with you as you grow.
HOW LONG IS A TYPICAL ENGAGEMENT?
Some clients only need support on a specific project for a finite amount of time. Others leverage us as an ongoing partner for their Finance function. Our model ensures the flexibility needed to provide you the services you need for the term you specify.
Back Office Assessment
I HAVE A LOT OF MANUAL, TIME-CONSUMING BACK OFFICE PROCESSES. THERE ARE SO MANY CLOUD-BASED SOLUTIONS ON THE MARKET, BUT WHICH ONE IS RIGHT FOR MY BUSINESS?
Following our initial assessment of your business, we’ll recommend user friendly systems based on our knowledge of the universe of cloud products, how they solve for your unique business process needs, and how they integrate with other key process support systems to streamline staff hours and ensure accuracy.
WHAT BUSINESS PROCESSES WILL WE COVER IN THE ASSESSMENT?
The processes discussed in depth include Financial Planning & Analysis, Business Intelligence / Analytics, and Books & Records. On a higher level, we also examine processes like Office Productivity, Payroll, Scheduling & Time Tracking, Employee Expense Reimbursement, Invoicing, Vendor Purchasing, Accounts Payable, and Customer Acquisition. We find these additional processes help us build our Big Picture of your business, and help us understand what data is available to track your company's performance.
HOW LONG DOES THE ASSESSMENT TAKE?
Although it depends on your needs and availability, the process is usually comprised of two meetings lasting 1.5 hours each.
HOW MUCH DOES THE ASSESSMENT COST?
It's completely free; no strings attached.
WHERE IS THE ASSESSMENT CONDUCTED?
Wherever you feel most comfortable! We are happy to work virtually or in a socially distanced environment.
WHAT WILL THE ASSESSMENT TELL ME?
The efficient back office assessment helps us understand where your company stands today and where you hope to be tomorrow. It offers leadership teams insight into roadblocks you may face and how SNS can solve them. For more details, please refer to our blog post.
MY COMPANY IS READY TO GROW, BUT I'M NOT SURE WHICH REVENUE STREAMS ARE PROFITABLE. HOW CAN I ORGANIZE MY BOOKS AND RECORDS DIFFERENTLY TO GIVE ME THE INSIGHTS I NEED?
SNS offers our Accounting Accelerator service to overhaul your books and records. Depending on your company's needs, these services can include extensive records clean-up, a streamlining of the Chart of Accounts, or implementation of advanced categorization of transactions. The end result will be books that act as a rear view mirror, showing where the company has been while you chart your path forward.